Terms and conditions of Lock Stock licence agreement

Lock Stock licence agreement terms and conditions will be presented at the time of signing your contract. Once you have signed a contract you will be given a copy of the terms and conditions.

If you have any questions please contact the office.

Payment details

We will securely process your payment card details to take the initial payment which is required when you book the unit. By providing these details you agree to us using these card details to take automatic payments from this card for future invoices. You will be sent an invoice 7 days before the start of the charge period and the payment will be automatically taken from this card on the charge date. At the beginning of the hire you will only be given access to a unit if your payment was successful. If there is an issue with a payment being taken online and it is outside of office hours we may not be able to provide you with access to a unit until the office is open. We will email you an invoice and receipt every month for your records. If you have any payment questions, please don’t hesitate to contact us on 01745 817178.

Get a quote by e-mail terms and conditions

If you agree that Lock Stock can contact you by e-mail you will initially be sent a quote. You may then be sent reminders, newsletters or other promotional e-mails by Lock Stock. If you would like for these e-mails to stop there is an ‘unsubscribe’ link on every e-mail. If you follow the link you will be removed from our mailing list.

Your information will not be sold or passed forward to any third party.

Price Match Guarantee

If you are booking on line and would like us to consider a price match you will only get the benefit of any price reduction once you speak to us over the phone during office hours. You will need to speak to us and supply us with this information within 7 days of your booking. We will need to verify this information in accordance with the terms of this offer. Once verified we will be able to apply the discounted rate on the account and issue any refund due for any overpayment.

We’ll match an alternative quote based on like-for-like service.

• Applies to new customers only.
• Applies only to units listed as eligible on our website at the time of booking.
• The competitor’s service must be like-for-like and match unit size, length of stay, location, and any other storage features that we offer.
• To request a price match for an online booking, call us within 7 days of booking with the relevant details. We’ll verify the information and apply the discount, refunding any overpayment.
• The alternative quote must be no more than 30 days old.
• The competitor must be located within a 4-mile radius of our site.
• The price match applies for 6 months from the start of your contract.
• Price match is subject to unit availability, and we must be able to verify the competitor’s price.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• All other storage terms and conditions apply.

Discounts

• Lock Stock reserve the right to remove any discount at any time.
• Only one discount can be applied on the account for one item at any time.
• To qualify for Blue Light and Student discounts you must provide valid ID. This will need to be verified by us in order for the discount to be applied to your account. If we are unable to verify this information we will remove any discounts that have been selected by you.
• Blue Light and student discounts apply to storage hire charges only.
• Our discounts cannot be exchanged for cash and have no cash value.

Prepay Discounts

Enjoy savings when you pay upfront!

6-month Prepay – Get 2 weeks free

• Sign up for 6 months, and your last 2 weeks are free.
• If you vacate the unit before 6 months, no refund will be given.
• Applies to new and existing customers.
• Full payment must be made in advance to qualify.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• All other storage terms and conditions apply.

12-month Prepay – Get the twelfth month free

• Sign up for 12 months, and your last month is free.
• If you vacate the unit before 12 months, no refund will be given.
• Full payment must be made in advance to qualify.
• Applies to new and existing customers.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• All other storage terms and conditions apply.

Ardal Northern League – 25% OFF storage first 3 months

• Available for Ardal Northern League players & officials.
• Applies to the first 3 months of storage hire for any unit size.
• A valid Ardal Northern League ID must be provided at the time of signing the licence agreement and verified by us. The name on the account must match the ID.
• Applies to new and existing customers.
• For online bookings, call us within 7 days to apply the discount. We’ll verify the information and apply the discount, refunding any overpayment.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• All other storage terms and conditions apply.
• Discount valid until 31st July 2026.

Blue Light Discount – 10% OFF monthly storage

• Available for Blue Light Card holders.
• A valid Blue Light Card must be provided for verification. If we cannot verify your details, we will remove and recharge any unverified discounts.
• The name on the account must match the Blue Light Card.
• Applies to new and existing customers.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• The discount will end when Lock Stock determines or when the Blue Light Card expires.
• All other storage terms and conditions apply.

Student Discount – 10% OFF monthly storage

• Available for students with a valid Student ID.
• A valid Student Card must be provided for verification. If we cannot verify your details, we will remove and recharge any unverified discounts.
• The name on the account must match the Student Card.
• Applies to new and existing customers.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• The discount will end when Lock Stock determines or when the Student Card expires.
• All other storage terms and conditions apply.

Charity Discount – 10% OFF monthly storage

• Available for charities who require storage.
• Valid registered charity number required. If we cannot verify your details, we will remove and recharge any unverified discounts.
• The name on the account must match the Charity’s name.
• Applies to new and existing customers.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• All other storage terms and conditions apply.

Airbus Employee Discount – 10% OFF monthly storage for 12 months

• Available for current Airbus employees.
• Valid proof of employment must be provided for verification. If we cannot verify your details, we will remove and recharge any unverified discounts.
• The name on the account must match the employee’s name.
• Applies to new and existing customers.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• The discount will last for 12 months only.
• All other storage terms and conditions apply.

Kingspan Employee Discount – 10% OFF monthly storage for 12 months

• Available for current Kingspan employees.
• Valid proof of employment must be provided for verification. If we cannot verify your details, we will remove and recharge any unverified discounts.
• The name on the account must match the employee’s name.
• Applies to new and existing customers.
• The offer has no cash value and can not be exchanged for cash.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.
• The discount will end when Lock Stock determines.
• All other storage terms and conditions apply.

Fixed Rate Discounts – e.g. 50% OFF storage for the first 3 months

• Applies only to units listed on our website or promotional material as eligible on the day of booking.
• Applies to new customers only.
• Lock Stock reserves the right to withdraw this offer at any time without prior notice.
• The offer has no cash value and can not be exchanged for cash.
• Discounts apply only to storage hire charges, not racking or insurance.
• Only one offer can be applied at a time—discounts cannot be combined.

All other storage terms and conditions apply.