What you need to do to end your storage contract

Select the location of your unit:

1. Empty unit of all your contents.

2. Brush out the floor of the unit.

3. Leave lock and key inside the unit on the floor and close the door over.

3. Close the unit door over. Return lock and key to return point at main gate and follow the instructions.

4. Take 2 photos like the ones below showing the unit is empty and clean. Both unit doors must be open.

5. Take 1 photo showing lock and key on the floor inside the unit.

5. Take 1 photo like the ones below showing the lock and key left inside the lock return box. Make a note of the lock box number.


Fill out the form below and attach pictures to submit your request to cancel your storage.

We will cancel your storage from the date of your request and will process your refund. Refunds can take up to 5 working days to process. If you have not paid your storage by Direct Debit, call us on 01745 817178 Mon-Fri between 9am-5pm to provide your bank account details.

These details must match the name we have on your account

Have the padlock and keys been deposited in the locker box located at the exit of the site?

Confirm the number of the locker at the lock collection & return point that you have returned the LOCK & KEY to

Have the keys and padlock been left on the floor inside your empty unit?

Photos showing unit Cleaned

Click above to launch your phone’s camera

Photo showing keys and padlock deposited in the locker box

Photo showing keys and padlock left on the floor of the unit

Click above to launch your phone’s camera

Signature

Choose "image" to generate signature

terms-conditions

Where to store with us

Click on the site nearest you to see our local prices

Abergele

Pensarn Industrial Estate
Pensarn
Abergele
Conwy
LL22 7PW

Bangor Euston Road

Railway Goods Yard
Euston Road
Bangor
Gwynedd LL57 2TZ

Bangor Lower

28 Llandygai Industrial Estate
Llandygai
Bangor
Gwynedd
LL57 4YH

Bangor Upper

3A Llandygai Industrial Estate
Llandygai
Bangor
Gwynedd LL57 4YH

Buckley

Globe Business Park
Globe Way
Buckley
Flintshire
CH7 3FH

Caernarfon

Cibyn Industrial Estate
Ffordd Cibyn
Caernarfon
Gwynedd
LL55 2BD

Chester Border House

High Street
Saltney
Chester
Cheshire
CH4 8SE

Chester Go-Outdoors

River Lane
Saltney
Chester
Cheshire
CH4 8RF

Chester River Lane

River Lane
Saltney
Chester
Cheshire
CH4 8RQ

Craven Arms

Hopesay Hill Road Craven Arms Business Park
Craven Arms
Shropshire SY7 8BW

Deeside

Interlinq
Ffordd Pentre
Deeside
Flintshire
CH5 2DW

Denbigh Head Office

Unit 10a Colomendy Industrial Estate
Denbigh
Denbighshire
LL16 5TA

Denbigh Rear Unit 7

Colomendy Industrial Estate
Denbigh
Denbighshire
LL16 5TA

Denbigh Recycling Centre

Colomendy Industrial Estate
Denbigh
Denbighshire
LL16 5TA

Flint Aber Park

Aber Park
Flint
Flintshire
CH6 5YL

Flint Coleshill

Holywell Road
Flint
Flintshire
CH6 5RR

Holyhead

Enterprise Park
Holyhead
Anglesey
LL65 2HY

Huyton

Chapel Brook Trade Park
Wilson Road
Huyton
Merseyside L36 6FH

Llandudno

Tre Marl Industrial Estate
Ffordd Maelgwyn
Llandudno Junction
Conwy
LL31 9PN

Ludlow

Highlands Farm Brimfield
Ludlow
Shropshire SY8 4NY

Mold

Bromfield Industrial Estate
Gas Lane
Mold
Flintshire
CH7 1JR

Newtown

Dyffryn Industrial Estate
Newtown
Powys
SY16 3BD

Oswestry

Kensington Gardens
Maesbury Road
Oswestry Shropshire
SY10 8HA

Porthmadog

Penamser Industrial Estate
Penamser Road
Porthmadog
Gwynedd
LL49 9HF

Rhyl H-Bridge

H-Bridge
Marsh Road
Rhyl
Denbighshire
LL18 2AB

Rhyl Marsh Road

Marsh Road
Rhyl
Denbighshire
LL18 2AE

Shrewsbury Battlefield

2 Hotspur Park
Battlefield Enterprise Park
Shrewsbury
Shropshire
SY1 3FB

Shrewsbury Town Centre

Crew Bank Yard
Castle Foregate Street
Shrewsbury
Shropshire
SY1 2EN

Wrexham Ruabon Road

Ruabon Road
Felin Puleston
Wrexham
LL13 7RF

Wrexham Whitegate

Whitegate Light Industrial Estate
Queensway
Wrexham
LL13 8YR

Great company and great service. If you give up your unit part way through the month, they refund you for those days. They are efficient, friendly and you have access 24/7. Highly recommended.
Storage containers are scarce so I was delighted to secure the use of one from LockStock’s Caernarfon depot. In addition I was impressed with the communication with the office staff who were helpful, cheerful and down to earth - assets indeed! Diolch yn fawr iawn / Thank you very much.
Thank you so much Ladies and Gents, excellent service. Thank you for letting me have the 2nd unit next door to my existing it’s going to make life so much easier for our house move and the business. Many thanks again guys, I really appreciate your great service especially to Rob for his out of hours call to sort.