Lesley Williams’ Seamless Transition:
Lesley Williams’ story with Lock Stock Self Storage highlights our dedication to providing personalized and thoughtful solutions to our customers. Initially utilizing a 40ft container at our Rhyl site, Lesley’s changing needs led her to seek a more compact 10ft unit. However, her preference was for our Llandudno location, closer to her home, where she had been on the waiting list.
When a 10ft unit became available in Rhyl, Lock Stock saw an opportunity to exceed expectations. We offered to move the unit to Llandudno, ensuring Lesley could benefit from both the right size unit and the ideal location.
Lesley Williams shared her experience:
“The process and service provided by Lock Stock is making the move so much easier, and the communication from Louise in the office was key in the decision to have the unit moved to another site rather than transporting the goods myself. We have been a customer at Rhyl for a long time, and we initially had a 40ft unit and were already in a lengthy process of doing runs to the recycling centre to reduce the amount of contents for us to change to a 10ft unit.”
“Besides the great communication with Lock Stock, my overall experience is all and only positive and has been made easy throughout. Without the communication, I would not have used the service. It would have taken me weeks 😳🤩. A big advantage was being close to the tip; I managed to get rid of so much clutter.”
This move not only saved her time but also provided her with the convenience and peace of mind of having her belongings stored closer to home. For Lesley, this experience underscored the lengths to which Lock Stock is willing to go to ensure customer satisfaction, highlighting our commitment to exceptional service and support.
About Lock Stock Self Storage: As the UK’s largest container storage company, Lock Stock Self Storage is committed to offering flexible, customer-centric solutions. Our dedication to community and service excellence drives us to forge meaningful connections with our customers, ensuring their storage needs are met with care, efficiency, and a personal touch.
