Pet Place, a Welsh pet supplies company that owns five pet superstores across North Wales, has revealed that it’s increased its online click+collect services after experiencing a significant increase in demand due to the Covid-19 pandemic.
Business News Wales reported that the organisation saw a 600 per cent increase in online orders, which meant it needed to change the way it operated quickly.
A £1 million injection through the Coronavirus Business Interruption Loan Scheme (CBILS) enabled Pet Place to make the necessary changes to its operations in the first weeks of lockdown.
Sion Pritchard, director at Pet Place, explained that the firm had always used its online presence to supplement its in-store sales, but this has now been flipped on its head. As a result, one of the first steps the company needed to take was to relaunch its website.
Mr Pritchard told the news provider that changing the way the business worked at such a rapid pace wouldn’t have been possible without the funding, which it received via Lloyds Bank.
“While we’ve been able to successfully redeploy our resources, we wouldn’t have been able to move so quickly or meet the working capital demands of such an exercise without this emergency funding,” he stated.
Wales’ first minister Mark Drakeford recently explained how the country plans to use a traffic light system to start easing the restrictions imposed under the lockdown, although he didn’t provide a specific timeline for doing so, Wales Online reported. Unlike England, which started to ease restrictions earlier in May, Wales is still in full lockdown.
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