Fireworks voucher terms

20% off voucher

  • Offer expires on 31st December 2017
  • Not to be used in conjunction with any other offer or discount promotion
  • One voucher is valid per transaction and per customer
  • Subject to availability
  • Subject to redemption of original voucher or printed voucher if received by means of electronic communication
  • Only available at firework retail sites in accordance with their trade licence
  • The voucher cannot be exchanged for cash, has no cash value and must be given up at time of redemption
  • Photocopied, damaged and defaced vouchers will not be accepted
  • Not available for online purchases


Fireworks competition


Lock Stock Fireworks Terms and Conditions

Prices and Payment

All prices are in UK Pounds £ sterling and include VAT at the current rate. Prices are correct at the time of going to press but are subject to change without prior notification. Delivery charges are not included in product prices unless specified. Please see Delivery & Returns section below for more information. Orders may be subject to a minimum amount. We accept all major credit and debit cards. Payments are processed by World Pay on a secure server. Confirmation of order does not stipulate a contract exists between us until we have confirmed that we can fulfil your order, once we have established this we will debit your card. At this time your order will show as processed. Up until this time you may cancel your order by telephone on 01745 817178 without incurring any costs. During busy periods we reserve the right to impose a minimum order amount.

Delivery & Returns

Delivery is only available to the UK mainland. We cannot guarantee delivery times but we aim to deliver within 3 working days of dispatch. We cannot deliver your fireworks to someone who is under the age of 18. ALL CONSIGNMENTS MUST BE SIGNED FOR therefore It is important you use an address where someone will be able to sign for your order. Where possible use a business address for your delivery if it's more likely that someone will be there.

Delivery charges
Order Value

£0 - £50
£50 - £200
£200+

Delivery Charge

Unavailable for delivery
£10.00
£0

We will only charge a surcharge if we cannot subsidise your order, i.e it's of low value. We will contact you if there is a charge to be made and give you the option of paying the charge or cancelling your order for a full refund.
We only deliver to the following postcodes and we cannot deliver to Ireland / Northern Ireland or anywhere else outside the UK. These restrictions apply to wether the order attracts a delivery charge or not.
Deliveries will be made during normal working hours, Monday - Friday. 8:00am - 6:00pm and Saturday

Failed Delivery Attempts.

The courier will require a signature and is not permitted to leave the shipment unattended, so please ensure that a person over the age of 18 years old is available to sign for the delivery. Whether you buy fireworks online or over the phone, you will always have the option to specify a delivery address, so if you are unsure if anybody will be home to receive your fireworks delivery, then please consider using your work address. Please note: There will only be one attempt at delivery and if the courier is unable to deliver as agreed, a charge will be made.

Special Offers

Unfortunately we are unable to subsidise shipping for those people who wish to fill their order with special offer items. Many of these items are offered at cost and shipping them would mean we would lose money. We reserve the right to charge the full shipping for orders that are predominantly special offers. You will be notified if this is the case.

Product Availability

We try to keep the stock availability on the web site up to date, but sometimes a product may be out of stock, if this happens we will endeavour to contact you to find a suitable alternative. If we have to substitute an item it will be with one of equal or greater value. (we are known for ensuring you get far better replacements than you ordered!)

Returns

Hopefully you will never need to return a product, but if you do, here are the details.

Damaged Goods
If your goods arrive damaged, you must notify us within a reasonable time so we can arrange for the items to be replaced and collected.

Unwanted Goods
If you decide that you no longer want the items, you must contact us within seven days of delivery. We will then arrange for our specialist courier to collect the items from you. (It is illegal to send the items through the postal service or an unlicensed courier) The items must be unopened and in their original packaging. However you may open transport packaging to inspect the goods. Refunds will be issued upon receipt and inspection of the goods.

Purchasing
All items offered on our website are subject to availability. Where an individual product is unavailable we will try to contact you and offer an alternative.

Customer Service

We pride ourselves on our customer service, but if you are unsatisfied with anything relating to the products you have purchased or our service, please contact us by-

Telephone: 01745 817178

E-mail: fireworks@lockstock.biz

Or post:
Lock Stock Fireworks
Unit 10a Colomendy Industrial Estate,
Denbigh,
Denbighshire
LL165TA

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.

Consumer Protection (Distance Selling) Regulations - Cancellation Rights

a. You have the right to cancel this order within seven working days beginning the day after the day on which you receive the goods
b. If you wish to cancel this contract you must indicate this in writing or another durable medium such as letter, fax, email (provide addresses/email addresses/fax details by which to cancel) within the cancellation period
c. You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession
d. You (the consumer) must arrange for the safe return of goods to us, however for fireworks this needs to be done through our specialist hazardous goods courier. the cost of which is to be born by you, failing which we will recover the goods, the cost of which will be deducted from any refund due to you
e. Upon the cancellation of a contract we shall reimburse any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge (less any charge made in connection with recovery of the goods) within 30 days of cancellation
f. Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979, the cost of recovering the goods will be borne by ourselves. Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979 the cost of recovering the goods will be borne by ourselves.

Typographical Errors

In the event that a product is mistakenly listed at an incorrect price on our website, Lock Stock Fireworks (Developments) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lock Stock Fireworks (Developments) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.

Privacy

Your privacy is very important to us and any details that you send to us either by using the shopping cart, by email or telephone will never be passed to a third party unless this third party is essential in the processing of your order. i.e. We will pass your name, address and contact details to our courier to enable them to deliver the fireworks to you. Your personal details will never be sold or used for marketing outside of Lock Stock Fireworks (Developments).

Storage of fireworks

The buyer must ensure that they have adequate legal storage and insurance for the products should it be required. Details of storage limitations are listed below. Please contact us if you have any queries regarding this.

1.4G:
Up to 5kg NEC - store for an unlimited time. (NEC = Net Explosive Content sometimes also referred to as NEQ or NEM)
Up to 50kg NEC - store for up to three weeks.
Up to 250kg NEC - store for up to three days.

1.3G:
Up to 5kg NEC - store for an unlimited time.
Up to 100kg NEC - store for up to three days.

Note: Where there is a mix of 1.4G and 1.3G material everything is treated as if it were all 1.3G.

Force Majure

The seller shall be relieved of its obligations wherever and to the extent to which fulfilment is prevented, frustrated or impeded as a consequence of any cause outside the reasonable control of the seller including (but not limited to) Acts of God, fire, floods, war or civil disturbance or riot, Acts of Government, currency restriction or fluctuation, labor disputes, strikes, unavailability of materials or failure of supplier or subcontractor to deliver on time.

Severability

The invalidity of the whole or any part of these conditions shall not affect the validity of the remaining part of the particular 'Condition' or these 'Conditions'.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including Lock Stock Fireworks (Developments) or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer

Lock Stock Fireworks (Developments) does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Lock Stock Fireworks (Developments) is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Lock Stock Fireworks (Developments) reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Lock Stock Fireworks (Developments) in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Lock Stock Fireworks (Developments), its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Jurisdiction

These conditions and contract of which they form shall be construed in accordance with English & Scottish law and the buyer hereby submits to jurisdiction of these Courts.

Remember:

It is illegal to sell adult fireworks to anyone under 18.

It is illegal for anyone under 18 to possess fireworks in a public place.

Currently delivering to selected areas of LL and CH postcodes. To find out if we deliver in your area visit Delivery Information. There is a delivery charge of £10 pounds and a minimum delivery order of £50. You will be contacted with further details and the delivery will arrive within 3 working days.

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